Customer Service

At ReplaceMaster, we take customer service very seriously. We understand very well, that we are in business today because of customers like you.
Below are some of the terms and conditions, plus some of the answers to questions you may have. In case you have any other question, you can always contact us Mon-Fri, 10am to 6pm EST via phone at 732-603-0010. Or you can reach us via email anytime, at sales@replacemaster.com

Payment Terms And Taxes

All prices are in U.S. dollars and exclude shipping, insurance, handling and taxes. All NJ state residents are responsible for paying all taxes associated with your order unless you can provide a tax exemption certificate. Prices and configurations are subject to change without any due notice. All Payment is due upon placing your order.

General

ReplaceMaster.com is not responsible for typographical errors. This includes both advertising and the entirety of ReplaceMaster.com
This Agreement constitutes the entire agreement between ReplaceMaster.com and the Purchaser and all claims and disputes in connection with the sale of products hereunder shall be governed in accordance with the laws of the State of New Jersey. Purchaser agrees that all rights and obligations of the parties hereunder, including performance, enforcement and collection shall be governed in accordance with the laws and in the State of New Jersey. In the event that it becomes necessary to incur any expense for collection of sums due under this agreement, attorney's fees, court costs and any other collection expenses will be added to the balance due. All unpaid balances shall accrue interest at the rate of one and a half (1.5) percent per month in addition to attorney's fees, court costs and other collection expenses. There will be no further notices of the above.

Sales Tax

Orders billed by ReplaceMaster.com will include sales tax on all shipments to New Jersey. For orders billed directly by one of our vendors, please review the product description page for the appropriate states that sales tax will be charged. ReplaceMaster.com accepts New Jersey State reseller certificates only if they are submitted prior to purchase. To submit your Reseller Certificate for tax-exempt status, you must fax your reseller's license to ReplaceMaster.com at 732-603-0010, Attention: Resellers Permit. We will update our system within 24 hours of receipt to ensure that your future orders are not taxed.